Our background covers a large scale of voice and non-voice processes, but our bread and butter is without a doubt customer service. Our reps have a broad background of experience; from customer service in Expedia, Vodafone UK, Western Union and even Samsung UK Tech Support. I can guess what you’re thinking; “Okay so they worked with some big name companies, so what? That doesn’t say anything about them or their actual skills” And that’s true, previous experience is great and all, but for all you know they could have been horrible at their job. To resolve these questions, we allow you to interview your potential agents, as well as have a personal guarantee from our Managing Partners, of our team’s proficiency in language and skill.
